Our chocolates have special packaging and delivery requirements because of the potential for temperature affecting the appearance, quality and taste.  For your convenience, shipping charges are automatically computed and added to your order.

Orders must be placed by 2pm (EST) Monday through Friday.

Orders are shipped out Monday through Wednesday.

Currently we only ship within the United States.

Shipping & Processing Times

Allow us a minimum of 24-48 hours to process and prepare your order for shipping. Please note that delays may occur during transit due to weather conditions, product availability, national holidays and other factors. No orders ship on weekends or holidays, we ship MondayWednesdaythroughout the year.

Warm weather insulation packaging and cool packs are used to protect chocolate orders from heat in warm weather. We take great care in packaging our product however, once it leaves our facility we have no control over it. To ensure packages do not sit at the door we require a signature upon delivery.

Shipping Methods

Standard Shipping - will arrive within 2-5 Business Days, no shipping on SaturdaySunday or Holidays.

Shipment Addresses

Regretfully, we cannot ship to P.O. boxes. All shipments are sent via USPS and can only be delivered to a street address within the United States. Shipments are delivered Monday through Wednesday except legal holidays.  Shipments returned due to an incorrect shipping address will require an additional charge to the customer for reshipment. We are not responsible for delays in delivery times due to incorrect or incomplete addresses. Shipping and handling charges will not be refunded for late deliveries.

When shipping to a hotel or hospital, please verify discharge/checkout times and make necessary arrangements with the delivery location to ensure delivery to recipient's room. Chocolates by Grimaldi is not responsible for packages misdirected after delivery.

Delayed Shipments

Chocolates by Grimaldi is not responsible for late shipments due to weather conditions, product availability, national holidays and other factors. No orders ship on weekends or holidays.

Pricing Changes

Our products are subject to availability due to seasonal variations. Chocolates by Grimaldi reserves the right to make changes to its pricing to reflect changes in market supply. Our website shows the most current and up-to-date pricing on all products.

At Chocolates by Grimaldi, your satisfaction is extremely important to us. If you are not satisfied with your purchase, please contact us at 616.935.7740 or via email at

Please note that refunds will not be issued on custom orders and that a re-stocking fee may be incurred on special orders.
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